Booking Terms

Terms and conditions for BlueShoe's CMA Music Festival 2018 Packages. Please direct all inquiries to BlueShoe Nashville (BlueShoe, LLC) 1400 4th Ave N, Nashville, TN 37208 Phone: 615-383-3012 Fax: 615-775-9993 Hours: M-F, 1 pm to 5 pm Central Time. Please scroll down to see Terms and Conditions for CMA Awards Show Packages.

CMA Music Festival 2018 Hotel/Ticket Packages Terms & Conditions

2018 CMA Music Festival BlueShoe/Nashville Packages feature the following:

 
    • Five nights hotel (arrival on June 6, 2018 and checkout on June 11, 2018) for all hotels represented EXCEPT for The Courtyard Marriott Downtown which has a four-night package with arrival on June 7, 2018 and checkout on June 11, 2018).
    • CMA Music Festival 2018 four-day passes for the June 7-10, 2018 event. Your passes cover the daytime and nighttime concerts, as well as the other activities and services listed as part of the 4-day pass on the official CMA Music Festival's web site (www.cmafest.com).
    • Ticket delivery to your hotel. Tickets will be waiting for you at the hotel at checkin Wed., June 6, 2018 (June 7, 2018 for the Courtyard Marriott) and will be released to you upon signature of your receipt. If you are arriving early and checking in prior to June 6 or June 7, 2018, you will need to go back to the hotel's front desk on Wed., June 6, 2018 (June 7, 2018 for Courtyard Marriott guests) to receive your ticket envelope.
    • Complimentary breakfast at the Hampton Inn & Suites downtown and Hampton Inn Vanderbilt/West End. Breakfast is not included at the other hotels.
    • For guests staying at the Hampton Inn Vanderbilt/West End, complimentary hotel parking is offered. Parking fees will be incurred at all other hotels.
    • All applicable sales tax is included in your package price.
    • Additional nights, based on hotel availability, may be added through the particular hotel, with cost varying by the different facility. With certain hotels, a promotional code from BlueShoe Nashville will enable you to access a discounted rate. Please inquire for further details from BlueShoe Nashville.

Exclusions: You are purchasing a hotel lodging/ticket package only. No transportation, meals (unless specified), gratuities, parking fees, room service, or hotel incidentals are included in your package. You are responsible for all additional purchases and charges apart from your specified hotel/ticket package. Please note that parking at the downtown hotels (Courtyard, 21C, Hampton, and Hermitage) is additional and not included in your package. If you park your vehicle at one of these hotels, you will be charged directly by the hotel. Parking at Nissan Stadium (formerly called LP Field) is likewise additional and not automatically included in your package; you may order a 4-day parking pass for Nissan Stadium to be included in your package for $85.00 USD.

Seat Assignment: Seat assignments are based on the level or section of ticket purchased (Premium Club, Premium Lower Level, Floor Level, or Gold Circle). Your precise seat location will be specified in your booking agreement.

Hotel reservations/confirmations: your hotel confirmation, along with more information regarding your hotel and Nashville will be sent to you by May 2018 via email.

Room type requests: Requests for specific room types will be submitted to the hotel, but cannot be guaranteed. Please note that many of the hotels represented by BlueShoe Nashville are entirely nonsmoking facilities. You will be charged a substantial cleaning fee if you smoke in a designated non-smoking room. You will be responsible for payment directly to the hotel for any such fee or any other damage attributed to you during your stay.

CMA Music Festival ticket policy: These terms are specified by the Country Music Association and apply to all ticket purchasers. By purchasing a ticket to the CMA Music Festival, you agree that you will comply with all of the terms and conditions printed on each ticket you purchase or order. Due to unexpected production changes, it may be necessary for the CMA to relocate tickets to a different section. Last-minute production adjustments may also partially obstruct the view from some seats. The CMA Music Festival is rain or shine.

After February 1, 2018 all packages purchased must be paid in full at the time of the online booking and all monies collected are nonrefundable. No deposits are taken after March 1, 2018.

Prior to February 1, 2018, a nonrefundable deposit is due at time of purchase: For non-Gold Circle packages (that is, for all Floor, Lower Level, Club, and General Admission level packages), a nonrefundable deposit of $400.00 USD per person will be charged to your credit card at the time of the online booking. The nonrefundable deposit for Gold Circle packages is $450.00 USD per person. To book a Gold Circle package, please call BlueShoe Nashville at 615-383-3012.

Cancellation/refund policy: The following schedule of final payment and cancellation dates apply:
The Courtyard Marriott — January 15, 2018
The Hermitage Hotel — February 1, 2018
The Hampton Inn Vanderbilt/West End — February 1, 2018
The Hampton Inn Downtown— March 1, 2018
The 21C Museum Hotel— March 1, 2018

You have until the date specified above for each hotel to cancel your package. Cancellation by that date will result in a release of your package and no further charges to your credit card. Previously paid deposits are nonrefundable. After the specified date, the entire cost of the package is nonrefundable and all monies collected are nonrefundable. BlueShoe Nashville recommends you consider purchasing independent traveler's cancellation insurance from an outside vendor if you believe your travel plans may change.

How to Book a CMA Music Festival Package Online

1. Go to our CMA Music Festival 2018 Package Prices page to see a list of all the packages featured. Select the hotel you would like and click on the blue BOOK NOW button.

2. Follow the directions for booking by number of people and level of ticket. For example, you may choose to book at the Hermitage Hotel for two people with premium club level seats. If you would like to upgrade to premium lower level or floor level seats, you will need to check the box for upgrading to the desired level. An additional $45 per person will be accrued for upgrading to either premium lower level or floor level seating. For non-Gold Circle packages, a nonrefundable deposit of $400.00 USD per person will be charged to your credit card at the time of the online booking. The nonrefundable deposit for Gold Circle packages is $450.00 UDD per person. To book a Gold Circle package, please call BlueShoe Nashville at 615-383-3012.

3. After you have submitted your online booking, a receipt and confirmation will be sent to your email. BlueShoe Nashville will subsequently follow-up with a booking agreement to indicate the details of your package, including the number in your party, the location of your seats, and any optional add-ons such as parking passes. The balance owed on your package will also be specified in the agreement. The agreement will be sent to you (usually within 72 hours, excluding weekends, of your online booking) for your review and signature.

4. Print the booking agreement, review, complete with the necessary information, and sign. Return the signed agreement to BlueShoe Nashville via fax or mail. In order to confirm your CMA Music Festival package, a signed copy of the booking agreement must be received by BlueShoe within the specified time period (usually within 10 days of it being sent to you).

5. FINAL PAYMENT WILL BE DUE ON OR BEFORE JANUARY 15, 2018 FOR THE COURTYARD MARRIOTT PACKAGES; FEBRUARY 1, 2018 FOR THE HERMITAGE HOTEL PACKAGES & THE HAMPTON INN VANDERBILT PACKAGES; MARCH 1, 2018 FOR THE HAMPTON INN DOWNTOWN PACKAGES AND THE 21C MUSEUM HOTEL PACKAGES.  TICKETS AND ROOMS WILL BE RELEASED IF FINAL PAYMENT IS NOT RECEIVED BY THE DEADLINE DATE FOR EACH HOTEL.

6. In the event that the credit card provided or Customer's other form of payment is declined and full payment has not been made by the specified deadline date then Customer's deposit is forfeited. The package purchased herein will revert to BlueShoe Nashville on such date. It is Customer's responsibility to make certain that the form of payment provided is valid and not subject to an exceeded credit limit or expiration date.

7. Your CMA ticket passes will be waiting for you upon check-in at your hotel and will be released to you upon your signature of receipt.

8. If you would prefer not to book your package online, please call us at 615-383-3012 and we'll be glad to assist you.

LIABILITY: In no event shall BlueShoe Nashville be responsible for any damages arising by reason of Customer's purchase or use of services, lodging, or attractions from BlueShoe Nashville or its affiliates. In all instances, BlueShoe Nashville's maximum aggregate liability to Customer arising by reason of this transaction shall be the amount paid by Customer to BlueShoe Nashville.

Booking a Gold Circle Package

Please call 615-383-3012 or toll free at 877-201-7663 for information and to book a Gold Circle 5-night package. Limited availability. Gold Circle packages are restricted to 2 seats per package. A nonrefundable deposit of $450.00 USD per person is due at the time of booking.  

For more information, please call BlueShoe Nashville at 615-383-3012 or toll free 877-201-7663.


Terms of Use

Your use of the BlueShoeNashville.com website signifies your consent to the following terms of sale. If you do not consent to these terms of sale, please do not use the BlueShoeNashville.com website. We reserve the right to make changes of these terms of sale without notice and your continued use of the BlueShoeNashville.com website will mean that you accept those changes. No Warranty. This web site is provided by BlueShoeNashville.com as a service to its users on an "as is" basis. BlueShoeNashville.com (BlueShoe LLC) makes no representations or warranties of any kind, whether express or implied, as to the information, content, materials or products included on this site or as to the operation of the site. BlueShoeNashville.com (BlueShoe LLC) disclaims all warranties, whether express or implied, including without limitation the warranty of merchantability and the warranty of fitness for a particular purpose. Copyright and Trademarks. All content included on this site, such as text, graphics, logos, icons, images, and audio clips is the property of BlueShoeNashville.com (BlueShoe LLC) and is protected by U.S. copyright law, and except for non-commercial, personal use, may not be copied, distributed, displayed, reproduced or transmitted without the prior written permission of BlueShoeNashville.com. Hyper-Links. This site may link to sites not related to or maintained by BlueShoeNashville.com (BlueShoe LLC). These links are provided as a service to the users of this site and BlueShoeNashville.com (BlueShoe LLC) makes no representations or warranties about the content, completeness or accuracy of the sites or the links on this site or as to any site linking to this site. Limitation of Liability. BlueShoeNashville.com (BlueShoe LLC) shall not be liable, whether in contract, tort (including the negligence of BlueShoeNashville.com (BlueShoe LLC), its officers, directors, agents or employees), or strict liability for any damages whatsoever, including, without limitation, direct, indirect, incidental, punitive, or consequential damages resulting from your use of the BlueShoeNashville.com website or any of its content. You hereby agree to indemnify, defend and hold harmless BlueShoeNashville.com (BlueShoe LLC), its officers, directors, employees, consultants, agents and affiliates from any causes of action, claims, proceedings, losses, damages, fees, expenses, liabilities or costs, including reasonable attorneys fees, arising from your use of this website or its content, your violation of any of these terms or conditions, or your infringement of any intellectual property rights. Miscellaneous. These terms of sale shall be governed by the laws of the State of Tennessee, without giving effect to its conflict of laws provisions. You agree that venue for any action shall be in the state and federal courts of Davidson County, Tennessee and hereby consent to the personal jurisdiction of such courts. If for any reason a court finds a provision or portion of the foregoing terms of sale to be unenforceable, the remainder will continue to be valid and shall remain in full force and effect. Terms of Sale:

If paying for your vacation with a credit card, you are hereby stating that you are the authorized cardholder, or that you have been authorized by the cardholder to use the credit card. In the event the credit card on the Order Form is dishonored, rejected or later contested for any reason, you agree to pay the amount indicated on the order form to BlueShoe LLC.

In no event shall BlueShoeNashville.com (BlueShoe LLC) be responsible for any damages arising by reason of your purchase or use of services, lodging or attractions from BlueShoe LLC. In all instances, BlueShoe LLC's maximum aggregate liability to you arising by reason of this transaction shall be the amount paid by you to BlueShoe LLC.

You agree to indemnify and hold harmless BlueShoe LLC, its affiliate companies, its officers, directors, agents and employees against any costs, fines, claims, damages, charges, or fees (including reasonable attorney's fees) arising by reason of this transaction.

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BlueShoeNashville.com (BlueShoe LLC) may terminate this agreement and this transaction for any violation of its web site Terms of Use. BlueShoeNashville.com (BlueShoe LLC) reserves the right to cancel this transaction and refund any amounts paid by you for unused and cancellable services, lodging or attractions for good cause, as determined in the sole discretion of BlueShoeNashville.com (BlueShoe LLC) . In some instances, cancellation fees will apply.

This agreement shall be governed by and interpreted in accordance with the laws of the State of Tennessee, excluding its conflict of laws provisions. Any dispute under or in connection with this Agreement or any of the transaction contemplated herein shall be subject to the exclusive jurisdiction of and the personal jurisdiction within the state and federal courts within Davidson County, Tennessee. You hereby waive any objection you may have to personal jurisdiction in such courts. In the event you default on the terms of this agreement, you agree to pay to BlueShoeNashville.com (BlueShoe LLC) all costs, fees and expenses including reasonable attorney's fees.

By ordering through our website, you agree to BlueShoeNashville.com (BlueShoe LLC) use of electronic records to evidence this agreement. You understand that you have the right to not consent to the use of electronic records by canceling this transaction. In such event, this will be null and void. Your consent applies only to this transaction. You hereby waive any objection you may have to BlueShoeNashville.com (BlueShoe LLC's) use of electronic records in court should it be necessary for BlueShoeNashville.com (BlueShoe LLC) to enforce the terms of this agreement.

Prices are subject to change. Prices are locked once an order is placed. The only way to guarantee a specific price is to place the order at the time the quote is initially received. All prices are in US Dollars.

Lodging, show, attraction, and other reservations are subject to availability. BlueShoe Nashville will contact you with confirmation regarding your hotel and ticket reservation. If there is no availability at the hotel for your specified date or if the level of ticket you purchased (for example, Gold Circle) is not available for the performance date during your stay, BlueShoe Nashville will notify you. A full refund of your package price will be issued in such circumstances where hotel lodging at your specified hotel or event tickets are not available.

Seat assignments are based on the level or section of ticket purchased. Your CMA Music Festival seat location will be specified in the booking agreement emailed to you after your online booking.

Requests for specific room types will be submitted to the hotel, but cannot be guaranteed. Please note that many of the hotels represented by BlueShoe Nashville are entirely nonsmoking facilities. You will be charged a substantial cleaning fee if you smoke in a designated non-smoking room. You will be responsible for payment directly to the hotel for any such fee.

All cancellations must be made with BlueShoeNashville.com (BlueShoe LLC) , not directly with individual suppliers.

Cancellation requests should be made first by phone (615-383-3012) and then in writing and sent to: BlueShoe Nashville 1400 4th Ave N, Nashville, TN 37208. If you do not receive an acknowledgment on your cancellation, you should contact us immediately. Please consider purchasing travel insurance if you feel that cancellation is a possibility.

CMA Awards Show 2017 Ticket/Hotel Packages Terms & Conditions

In addition to the Terms of Use stated above, these specific terms and conditions apply to your purchase of a 2017 CMA Awards Show Ticket/Hotel Package.

2017 CMA Awards Show Packages feature the following:

  • Two nights hotel (arrival on Nov. 7, 2017 and checkout on Nov. 9, 2017) at the downtown Renaissance Hotel
  • CMA Awards Show 2017 tickets for the Nov. 8, 2017 CMA Awards Show at Bridgestone Arena in downtown Nashville. Your level of ticket (100, 200, 300) will depend on the particular package you purchase. Once we received the precise seat location from the CMA, we will email you with the section, row, and numbered seats.
  • Ticket delivery to your hotel. Tickets will be waiting for you at the hotel at checkin on Nov.7, 2017
  • All applicable sales tax is included in your package price.
  • Additional nights, based on hotel availability, may be added through the particular hotel, with cost varying by the different facility.   
Itinerary:
  • Tuesday, Nov. 7, 2017: arrival and check-in at your hotel in Nashville, Tennessee. CMA Awards Show tickets will be waiting for you at check-in.
  • Wednesday, Nov.  8, 2017: CMA Awards Show will be aired live on ABC from the Bridgestone Arena in downtown Nashville. Several special events traditionally occur during the day of the Awards Show. More details on times and events will be made available as the date approaches.
  • Thursday, Nov. 9, 2017: Checkout from hotel.
      
                         
How to book: click on the square for Nov. 7, 2017 highlighted in blue on the calendar to the right and complete the reservation process with your information. Please note that the entire package price will be charged to the credit card provided at the time of purchase. Once purchased, package is nonrefundable.

Featured hotels and package prices: price is per person, based on the number of people in a room; an Awards Show ticket is included for each person. All packages are for 2-nights hotel lodging, Please note that each package includes ONE hotel room. If you need two or more rooms, you will need to book an additional package for each room.)
Exclusions: You are purchasing a hotel lodging/ticket package only. No transportation, meals (unless specified), gratuities, parking fees, room service, or hotel incidentals are included in your package. You are responsible for all additional purchases and charges apart from your specified hotel/ticket package.
Requests for specific room types will be submitted to the hotel, but cannot be guaranteed. Please note that many of the hotels represented by BlueShoe Nashville are entirely nonsmoking facilities. You will be charged a substantial cleaning fee if you smoke in a designated non-smoking room. You will be responsible for payment directly to the hotel for any such fee.
Payment in full is due at the time of your onlinepurchase. The package cost is nonrefundable and all monies collected are nonrefundable.
Cancellation Policy: the entire cost of the package is due at the time of booking and is nonrefundable. All monies collected are nonrefundable. BlueShoe Nashville recommends you consider purchasing independent traveler’s cancellation insurance from an outside vendor if you believe your travel plans may change.

Booking and email notifications: when you book online, a receipt and acknowledgment will be sent automatically to your email. The location of your seats will be sent to your email in September; in October your hotel confirmation number and information about the hotel will be sent to your email. Please be aware that you will be receiving these important notifications via email; if you do not receive the three notifications (receipt for payment, seat location, hotel confirmation) cited above, please contact BlueShoe Nashville at 615-383-3012.

Your CMA Awards Show tickets will be waiting for you at checkin at your hotel; you will be required to sign for them.  The hotel reservation will be made in the name of the booking party.We encourage you to purchase trip cancellation insurance if you think your travel plans may change.

LIABILITY: In no event shall BlueShoe Nashville be responsible for any damages arising by reason of Customer’s purchase or use of services, lodging, or attractions from BlueShoe Nashville or its affiliates. In all instances, BlueShoe Nashville’s maximum aggregate liability to Customer arising by reason of this transaction shall be the amount paid by Customer to BlueShoe Nashville.

If you have any questions or prefer not to book your package by speaking to a representative, please call 615-383-3012.

BlueShoe Nashville • 1400 4th Ave N •  Nashville, TN 37208 • Local: 615-383-3012  •  Fax: 615-775-9993 • Email: fanfair@blueshoenashville.com

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